Transportation

The issue of cargo or transport damage, and how to prevent or minimise it, raises many questions.

Misunderstandings about what is covered, who is liable and how to effectively claim compensation are one of the reasons why around half of all liability claims are rejected. The US National Cargo Security Council estimates annual cargo losses at 50 billion dollars, meaning that rejected claims for compensation account for a large proportion of these revenue losses.

In order to make a claim against a potential party responsible, you must prove negligence on the part of a relevant carrier. Examples of this include, for instance, improper load securing, a break in the cold chain due to faulty refrigeration systems in refrigerated containers, vehicles or temperature-controlled warehouses, negligent handling practices (throwing, bumping, tipping over, falling), cargo theft, accidents involving cranes and forklift trucks, road traffic accidents, excessive shunting impacts from freight trains, poor or inadequate humidity control, e.g. due to unauthorised outdoor storage in the rain, etc.

This underlines the vital importance of having verifiable, indisputable evidence when making or defending claims for liability or compensation.

With our Monitoring products, you can document and substantiate your claims as part of a professional transport monitoring system. If a consignment is damaged and a claim arises, you will have objective evidence of what happened and who was responsible for the consignment at that time.

If documentation is inadequate, it is easy for insurers to reject claims. You can reduce this risk. Our indicators and data loggers provide irrefutable evidence of events that may have caused damage, precisely when and where they occurred. Presenting this evidence makes the difference between a profit or a loss in the event of a claim.