Fortrydelsesret

Fortrydelsesret for forbrugere
(En forbruger er enhver fysisk person, der indgår en retshandel til formål, der overvejende hverken kan henføres til vedkommendes erhvervsmæssige eller selvstændige erhvervsmæssige virksomhed.)

Oplysning om fortrydelsesret

Fortrydelsesret
De har ret til at fortryde denne aftale inden for fjorten dage uden at angive nogen grund.
Fortrydelsesfristen er fjorten dage fra den dag,

- hvor du eller en af dig udpeget tredjemand, som ikke er transportøren, har taget varerne i besiddelse, forudsat at du har bestilt en eller flere varer som led i en samlet bestilling, og disse leveres samlet;

- hvor du eller en af dig udpeget tredjemand, som ikke er transportøren, har taget den sidste vare i besiddelse, forudsat at du har bestilt flere varer som led i en samlet bestilling, og disse leveres separat;

- den dag, hvor du eller en af dig udpeget tredjemand, der ikke er transportøren, har taget den sidste delforsendelse eller det sidste stykke i besiddelse, forudsat at du har bestilt en vare, der leveres i flere delforsendelser eller stykker;

For at udøve din fortrydelsesret skal du sende os (Transport Control International GmbH, Am Knick 9, 22113 Oststeinbek, telefonnummer: +49 40 696387410, faxnummer: +49 40 696387425, e-mail-adresse: info@monitoring-shop.de) ved hjælp af en utvetydig erklæring (f.eks. et brev sendt med posten, en fax eller en e-mail) om din beslutning om at fortryde denne aftale. Du kan benytte den vedlagte standardfortrydelsesformular, hvilket dog ikke er obligatorisk.

For at overholde fortrydelsesfristen er det tilstrækkeligt, at du afsender meddelelsen om udøvelse af fortrydelsesretten inden fortrydelsesfristens udløb.

Konsekvenser af fortrydelsen

Hvis du fortryder denne aftale, skal vi tilbagebetale alle betalinger, vi har modtaget fra dig, herunder leveringsomkostningerne (med undtagelse af de ekstra omkostninger, der følger af, at du har valgt en anden leveringsform end den billigste standardlevering, vi tilbyder), straks og senest inden for fjorten dage fra den dag, hvor vi har modtaget meddelelsen om din fortrydelse af denne aftale. Til denne tilbagebetaling anvender vi det samme betalingsmiddel, som du benyttede ved den oprindelige transaktion, medmindre andet udtrykkeligt er aftalt med dig; under ingen omstændigheder vil du blive pålagt gebyrer i forbindelse med denne tilbagebetaling.

Vi kan tilbageholde tilbagebetalingen, indtil vi har modtaget varerne tilbage, eller indtil du har fremlagt bevis for, at du har returneret varerne, alt efter hvilket tidspunkt der indtræffer først.

Du skal straks og under alle omstændigheder senest inden for fjorten dage fra den dag, hvor du underretter os om fortrydelsen af denne aftale, returnere eller aflevere varerne til os. Fristen er overholdt, hvis du afsender varerne inden udløbet af fristen på fjorten dage.

Du afholder de direkte omkostninger ved returnering af varer, der kan sendes som pakke, samt de direkte omkostninger ved returnering af varer, der ikke kan sendes som pakke. Omkostningerne for varer, der ikke kan sendes som pakke, anslås til højst ca. 80 EUR.

Du skal kun betale for et eventuelt værditab på varerne, hvis dette værditab skyldes en håndtering af varerne, der ikke er nødvendig for at kontrollere deres beskaffenhed, egenskaber og funktionsmåde.

Undtagelser og bortfald

af fortrydelsesretten Fortrydelsesretten gælder ikke for aftaler om

: - levering af varer, der ikke er færdigproducerede, og hvor forbrugerens individuelle valg eller specifikationer er afgørende for fremstillingen, eller som er klart tilpasset forbrugerens personlige behov;
- levering af varer, der hurtigt kan blive fordærvede, eller hvis udløbsdato hurtigt vil blive overskredet;
- om levering af alkoholholdige drikkevarer, hvis pris blev aftalt ved aftalens indgåelse, men som tidligst kan leveres 30 dage efter aftalens indgåelse, og hvis aktuelle værdi afhænger af udsving på markedet, som virksomheden ikke har indflydelse på;
- om levering af aviser, tidsskrifter eller magasiner, med undtagelse af abonnementsaftaler.

Fortrydelsesretten bortfalder før tid ved

aftaler- om levering af forseglede varer, der af sundheds- eller hygiejnemæssige årsager ikke er egnede til returnering, hvis forseglingen er blevet brudt efter leveringen;
- ved levering af varer, hvis disse efter leveringen på grund af deres beskaffenhed er blevet uadskilleligt blandet med andre varer;
- ved levering af lyd- eller videooptagelser eller computersoftware i en forseglet emballage, hvis forseglingen er blevet fjernet efter leveringen.

Standardfortrydelsesformular

(Hvis du ønsker at fortryde aftalen, bedes du udfylde denne formular og sende den tilbage.)

– Til Transport Control International GmbH, Am Knick 9, 22113 Oststeinbek, faxnummer: +49 40 696387425, e-mail-adresse: info@monitoring-shop.de:

- Hermed fortryder jeg/vi (*) den aftale, som jeg/vi (*) har indgået om køb af følgende varer (*)/levering
af følgende tjenesteydelse (*)

- Bestilt den (*)/modtaget den (*)

- Forbrugerens/forbrugernes navn(e)
- Forbrugerens/forbrugernes adresse-
Forbrugerens/forbrugernes underskrift (kun ved meddelelse på papir)
– Dato

(*) Stryg det, der ikke er relevant.

Right of withdrawal for the sale of goods

Revocation right for consumers
(A ‘consumer’ is any natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities.)

Instructions for revocation

Revocation right
You have the right to revoke this contract within 14 days without specifying any reasons.
The revocation period is 14 days with effect from the day,

- on which you or a third party nominated by you, which is not the carrier, had taken possession of the products, provided you had ordered one or more products within the scope of a standard order and this/these product/products is/are delivered uniformly;

- on which you or a third party nominated by you, which is not the carrier, had taken possession of the last product, provided you had ordered several products within the scope of a standard order and these products are delivered separately;

- on which you or a third party nominated by you, which is not the carrier, had taken possession of the last part delivery or the last unit, provided you had ordered a product, which is delivered in several part deliveries or units;

To exercise your right of withdrawal, you must inform us (Transport Control International GmbH, Am Knick 9, 22113 Oststeinbek, Telephone number: +49 40 696387410, E-Mail address: info@monitoring-shop.de) by means of a clear declaration (e.g. a letter sent by post, or an e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory.

You can also exercise your right of withdrawal online by clicking on the corresponding button ("withdraw from contract here" or similar designation) on our website (monitoring-shop.de). If you use this online function, we will immediately send you a confirmation of receipt on a durable medium (e.g. by email) with information about the content of the cancellation declaration and the date and time of its receipt.

You can also electronically fill up and send the specimen revocation form or another clear declaration on our website (monitoring-shop.de). If you use this option, we will immediately send you a confirmation (e.g. via email) about the receipt of such a cancellation.

In order to safeguard the revocation period, it is sufficient that you send the notification about the exercise of the revocation right before the expiry of the revocation period.

Consequences of the revocation

If you revoke this contract, we shall repay all the payments, which we received from you, including the delivery costs (with the exception of additional costs, which arise from that fact that you selected a form of delivery other than the most reasonable standard delivery offered by us), immediately and at the latest within 14 days from the day on which we received the notification about the revocation of this contract from you. We use the same means of payment, which you had originally used during the original transaction, for this repayment unless expressly agreed otherwise with you; you will not be charged any fees owing to this repayment.

We can refuse the repayment until the products are returned to us or until you have furnished evidence that you have sent the products back to us, depending on whichever is earlier.

You must return or transfer the products to us immediately and, in any case, at the latest within 14 days with effect from the day on which you inform us of the revocation of this contract. The deadline is maintained if you send the products before the expiry of the 14 day deadline.

You bear the direct costs for returning the products that can be shipped via parcels as well as the direct costs for returning the products that cannot be shipped via parcels. The costs for products that cannot be shipped via parcels are estimated at approximately maximum 80 euros.

You must pay for any depreciation of the products only if this depreciation can be attributed to any handling with you that was not necessary for checking the condition, features and functionality of the products.

Criteria for exclusion or expiry

The revocation right is not available for contracts

for delivery of products, which are not prefabricated and for whose manufacturing an individual selection or stipulation by the consumer is important or which are clearly tailored to the personal requirements of the consumer;
for delivery of products, which can spoil quickly or whose use-by date would be exceeded quickly;
for delivery of alcoholic drinks, whose price was agreed at the time of concluding the contract, which however can be delivered 30 days after the conclusion of the contract at the earliest and whose current value depends on the fluctuations in the market, on which the entrepreneur has no influence;
for delivery of newspapers, periodicals or magazines with the exception of subscription contracts.

The revocation right expires prematurely in case of contracts

for delivery of sealed products, which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after the delivery;
for delivery of products if they have been mixed inseparably with other goods after the delivery, owing to their condition;
for delivery of sound or video recording or computer software in a sealed package if the seal has been removed after the delivery.

Specimen - revocation form

(If you wish to revoke the contract, please fill up this form and send it back to us.)

- To Transport Control International GmbH, Am Knick 9, 22113 Oststeinbek, Email address: info@monitoring-shop.de :

- I/we (*) herewith revoke the contract concluded by me/ us (*) regarding the purchase of the following products (*)/
the provision of the following service (*)

- Ordered on (*)/ received on (*)

- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only in case of a notification on paper)
- Date

(*) Cross out the incorrect option.