Delivery & Payment Terms
An overview of all the key information on delivery areas, delivery charges, delivery times and payment methods.
Delivery area
- Germany
- Austria
- Switzerland
Delivery within Germany
Standard delivery via GLS
| Shipping weight | Postage costs |
|---|---|
| up to 5 kg | €8.00 |
| 5 kg – 15 kg | €9.00 |
| 15 kg – 30 kg | €12.00 |
| over 30 kg | €15.90 |
All prices are exclusive of VAT at the statutory rate.
Freight forwarding for bulky goods
| Weight | Postcode 10–39 | Postcode 01–09 | Postcode 40–99 |
|---|---|---|---|
| up to 100 kg | €70.00 | €80.00 | €80.00 |
| up to 200 kg | €95.00 | €130.00 | €130.00 |
| up to 300 kg | €150.00 | €180.00 | €180.00 |
| up to 400 kg | €180.00 | €210.00 | €210.00 |
Shipping with dry ice
Shipping with dry ice is only available from Monday to Wednesday.
Items affected: ShockWatch impact indicators, clips, double clips, mini clips, double mini clips, flex clips, Multi-G and tubes.
| Number of indicators | Postage costs |
|---|---|
| up to 300 items | €37.00 |
| 300 to 600 pieces | €40.00 |
| 600 to 800 items | €44.00 |
| 800 to 1,000 pieces | €48.00 |
| Over 1,000 pieces | €52.00 |
Cold indicators (October to March)
Cold indicators are dispatched by express delivery with a heat pad during the colder months.
| Delivery method | Postage |
|---|---|
| Express delivery with heat pad | €26.00 plus VAT |
International delivery
Austria
| Shipping weight | Postage costs |
|---|---|
| up to 2 kg | €12.00 |
| 2 kg to 5 kg | €15.00 |
| 5 kg to 15 kg | €17.00 |
| 15 kg to 30 kg | €23.00 |
| over 30 kg | €30.00 |
Austria: Delivery with dry ice
| Number of indicators | Postage costs |
|---|---|
| up to 100 items | €52.00 |
| 100 to 200 items | €75.00 |
| 200 to 600 items | €97.00 |
Switzerland
Customs clearance is already included.
| Shipping weight | Postage |
|---|---|
| up to 5 kg | €41.00 |
| 5 kg to 15 kg | €44.00 |
| 15 kg to 30 kg | €48.00 |
| over 30 kg | €57.00 |
Delivery times
- Within Germany: approx. 2–3 working days
- Express delivery within Germany: next working day (Monday to Friday) for orders placed before 12:00
- International delivery: approx. 5–7 working days
For orders containing multiple items with different delivery times, dispatch will be based on the item with the longest delivery time.
Payment terms
Germany
- Prepayment by bank transfer
- PayPal
- PayPal Express
- PayPal Plus (credit card, direct debit)
- Invoice
Payment by invoice is available exclusively to public authorities and businesses in Germany. The invoice amount must be settled within 14 days.
International
- Prepayment by bank transfer
- PayPal
- PayPal Express
- PayPal Plus (credit card, direct debit)
Contact
If you have any questions, you will find our contact details in the legal notice.